Refund Policy

REFUND AND RETURN POLICY

RETURN POLICY:

•  At SET CB, S.A., we are dedicated to offering quality services. However, please be advised that we do not accept returns or offer refunds for tickets once they are purchased.

EXCEPTIONS AND CLARIFICATIONS:

• No Returns for Tickets: Once a ticket is purchased, it cannot be returned. We encourage customers to review their selection carefully before finalizing their purchase.
• Event Cancellations or Changes: In the rare event of a cancellation or significant change to the event details (such as date or location), SET CB, S.A. will provide specific instructions regarding the process for refunds or exchanges, as applicable.
• Non-Ticket Items: For non-ticket items (if any are sold), our standard return policy applies. Returns are accepted within 30 days, with free return shipping and no restocking fee. No final sale items are eligible for return.
• Contact Information: For any queries or clarification regarding our return and refund policy, please contact our customer service team at about.casablanca@gmail.com.

ACKNOWLEDGMENTS:

• By purchasing a ticket from SET CB, S.A., customers acknowledge and agree to this no-refund policy.

POLICY UPDATES:

• SET CB, S.A. reserves the right to modify this return and refund policy at any time. Any changes will be communicated through our official channels and will be applicable to purchases made after the announcement of such changes.